Sample Report

A dental practice in the South Central U.S.

Checked October 2026 · Identifying details removed

This sample shows the structure and tone of a Practice Check review. The practice is real, but the name, location, and contact details have been removed.

Data snapshot

What we found when we checked the practice's public presence.

SignalValue
Google rating5.0 ★ (230+)
Mobile-friendly layoutNo
Tap-to-call linkNone
Online request formNone
New-patient formsPaper PDF

3 Findings

01

On a phone, the website appears as a shrunken desktop page

Website · Conversion

What a patient sees now

A tiny desktop page that requires pinching and zooming. The phone number is embedded in a header image, so it cannot be tapped to call.

What they should see

Readable text at normal size and a call button that dials with one tap.

Suggested fix

A mobile-friendly layout with tap-to-call, tap-to-map, and a Request button on every page.

02

No way to request an appointment online

Inquiry · Booking

What a patient sees now

A Request Appointment page that says only 'Please contact us to schedule appointment.' No form, no number with hours.

What they should see

A short request form, or at least a tappable phone number alongside office hours.

Suggested fix

A brief request form that goes to the front desk. Until then, see the quick win below.

03

New-patient forms are print-and-bring only

Appointment

What a patient sees now

A PDF to download, print, fill in by hand, and bring to the visit.

What they should see

A secure form patients can complete on their phone before the appointment.

Suggested fix

A secure intake form from a vendor that signs a BAA.

Free Quick Win

Make the Request Appointment page tappable today

A five-minute edit to the current site. Replace "Please contact us to schedule appointment." with a tappable phone number. One tap starts the call, and the same link can go on the homepage and Contact page.

<p>To request an appointment, call <a href="tel:+1XXXXXXXXXX">XXX-XXX-XXXX</a>.<br>
   Mon–Wed 8am–5pm · Thu 8am–1pm</p>

Next steps

  1. 01

    Make the site work on phones first (Finding 1)

    It affects every visitor on a mobile device.

  2. 02

    Then add a short appointment request form (Finding 2)

    Digital intake (Finding 3) can follow.

Confidence and limitations

High confidence. Each finding was reproduced on separate checks, on desktop and on a mobile phone emulation.

  • Public pages only, with no access to the practice's systems or patient data. Booking routes outside the website would not show up here.
  • This review does not prove that any patients were lost — only that friction exists in the current path.
  • If anything has changed since the review date, we are happy to correct it.

Want a review like this for your practice?

It's free. A person checks your public website by hand, and you get findings with screenshots — no access to your systems or patient data needed, no obligation.

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Reviews by Vikram Nirala